Frequently Asked Questions

Please Notice:

We Only Ship To EU Countries*

For Finland* Sweden And Estonia

We Have FREE SHIPPING (100€ Minimum-Purchase Required)

For Other EU Countries

FREE SHIPPING Is Eligable When The Order Is 200€ Or More. (And 30€ Shipping Fee Will Be Charged Separately For Orders Less Than 200€) 

Delivery & Return Related Questions

Q. How Long Does It Take To Get My Package After Placing An Order?
It Takes Usually 3-5 Working Days Inside Finland and 5-7 Days For Other EU Countries.
Q. I’ve purchased one (or more) products but for (Whatever) Reasons I’m not happy with my purchase, Can I return the products?

Yes you Can!

If you’ve purchased the products from our website you should pay for return also the products should be untouched and unoppened, We’ll refund the full amount you’ve paid for your order as soon as the return items arrives back in our stock. (We’ll not cover your return fee unless there’s a mistake in our side for example wrong product or wrong flavour) 

If you’ve purchased your products from our Helsinki store you can return it back to the same store, Please keep in mind that if the safety seal is broken you can not return or change your products. 

The Store Related Question

Q. Is These Items Available In Your Helsinki Store?
Yes All The Items Are Available In Our Helsinki Store Located In Tyynenmerenkatu 3, 00220 Helsinki.