Frequenty Asked Questions 


Delivery & Return Related Questions


Please Notice: 

We Only Ship To EU Countries, For Finland, Sweden And Estonia We Have FREE Delivery (80€ Minimum-Purchase Required) Also For Other EU Countries Free Delivery Is Eligable When The Order Is 150€ Or More. (And 20€ Shipping Fee For Orders Less Than 150€) 

Question: How Long Does It Take To Get My Package After Placing An Order?

Answer: It Takes Usually 3-5 Working Days Inside Finland and 5-7 Days For Other EU Countries. 

Question: I’ve purchased one (or more) products but for (Whatever) Reasons I’m not happy with my purchase, Can I return the products?

Answer: If you’ve purchased the products online you should pay for return also the products should be untouched and unoppened, We’ll refund the full amount as soon as the return items arrives back in our stock. If you’ve purchased your products from one of our stores you can just visit the same store for exchange or return the products, Please keep in mind that if the safety sealing is broken you can not return or change your products. 




The Store Related Question

Question: Is These Items Available In Your Helsinki Store?

Answer: Yes All The Items Are Available In Our Helsinki Store Located In Tyynenmerenkatu 3, 00220 Helsinki.

Question: I live In Helsinki Area, Should I shop Online Or Visit The Store And What Is The Difference? Any Difference In Prices?

Answer: The Prices Are More Or Less The Same And There’s No Much Difference To Shop Online Or At Our Stores. But When We Get New Arrivals It Takes Some Times To Add Them In The Website So At Our Stores We Always Have All The Online Items And More.  But Of Course If You Have Possibility To Visit Our Stores Why Not? You’re Warmly Welcome.